Backoffice Support Platform

The Bank Backoffice Support Platform is an innovative technical support platform for the banking business. It processes aspects of the banking business that are not part of the bank’s assets and liability, and are non-interest income, including:

  • Bill payment
  • Fund Management
  • Fund Brokerage
  • Insurance Brokerage
  • Various Remittances
  • Import and Export Receiving
  • Issuance
  • Sales
  • Bond Cashing
  • Accounts Receivable and Payable
  • Fund Consolidation

Backoffice Support platform depends on the bank (agent), other corporations (request side) and customers. They provide various services and processing. The Backoffice Support platform is the solution business platform for the following variety of services:

  • Bank Account Consolidation
  • Broker Business System
  • Bank Middle-office Support Platform
  • Banking Customer Services


  • Data Format Exchange: For each piece of deal information, the Backoffice Support Platform can classify, check and process data, complete data format exchange from the bank mainframe to each business computer.
  • Communication Protocol Transforms: The inner system connects to the bank mainframe using TCP/IP protocol, and may use other protocols (such as SAN/SDLC) when connecting to other requestors.
  • System Security Management: Uses advanced reliable security mechanisms to guarantee communication and data security.
  • Deal Management: The platform records every deal for future checking and auditing. Reporting: Can export the reconciliation form and all types of reports.

System Features

  • Distributed: Accept deal requests, separate procedures, and efficiently add into other services.
  • Extendable: As a key part of the Middle-office Support Platform, the simple transaction function expansion mechanism is the essential characteristic that makes the system function as a platform.
  • Flexibility: Can support multiple communication types simultaneously, and thus can communicate with various other systems.
  • Connection: Provides a configurable information switching scheme, and supports information exchange with other systems by various means.
  • Unification: Provides unified distributed business and uniformity support ability.
  • Multiplicity: Provides support for many types of middle service processing.