DoubleBridge provides first-line business support and centralized services for all systems across the Regulatory, AWBS, Clinical, Data Aggregation & Reporting, and Safety domains for its partners in the pharmaceutical/bio-science area. The global support services include Domain Ticket Support, Account Recertification, SOPs & Training, and User Acceptance Testing (UAT) to end users.
The services are delivered to enable efficient use of solutions and enhances data timeliness and accuracy by the organization. DoubleBridge also engage functional lines to understand, evaluate, document and drive adoption of business process automation opportunities.
With our international presence (across the U.S. and China, India), this team provides 24x5 support globally. We work closely with Subject Matter Experts (SMEs) and technical experts to resolve any issues and answer any questions you have. UAT team provides high quality testing services utilizing efficient resource planning and strategic test planning.
